AI Dashboard Redesign for a FinTech
Task completion improves, support tickets drop, and user satisfaction rises.
The Story
Context & Challenge
The Problem
An AI-powered analytics dashboard has powerful features but users can't find them — task completion is low, support tickets are high, and satisfaction is declining.
Our Solution
Redesign the entire dashboard with AI-specific patterns — confidence indicators on AI predictions, inline citations for data sources, and a conversational query interface that replaces complex filter menus.
The Outcome
Task completion improves, support tickets drop, and user satisfaction rises.
Results
Measurable Impact
Improved
Task Completion
Reduced
Support Tickets
8w
Typical Build Window
Client references available under NDA during a discovery call.
Tech Stack
Built With
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